YS Design Warranty
If you have a warranty issue, please contact your place of purchase – they will supply us all the relevant information for repair or replacement.
- YS Design products have a 5 year Warranty on all structural components.
- YS Design products have a 1 Year Warranty on Fabric, PU ,Leather and all electrical components including our Lift/ Massage Chair and Sit Stand desks.
- YS Design Chair warranty is based on normal use, with the user weighing up to 120kgs. With a seating time of 8 hours per day.
- YS Design Logan Range has a 25mm Top and leg thickness. The sides of the drawer boxes,backs of our storage units, modesty panels and mobile pedestals have a 18mm thickness.
- To claim a YS Design warranty, return defective items with original sales receipt to place of purchase. Any freight charges outside a capital city will be at the expense of the purchaser.
- This warranty does not apply to damage from misuse, abuse, improper storage, improper assembly , repair or alteration.
- YS Design reserves the right to refuse a warranty claim if any of the above criteria is not deemed appropriate.
- YS Design does not refund for change of mind.
- YS Design will repair,replace parts,credit or replace the item at their discretion.